Magenta provides a comprehensive simple-to-use claims system for the management, processing and reporting of Travel Insurance claims.
100% Web Based
Records key claims information such as Clients making the claim, Policy/Scheme, Travel Dates, Incident dates, Incident Country, Insurer etc
Medical claims can be coded with ICD codes so that they can be matched to medical screening for claims analysis
Large Loss monitoring
Manages each section which the claim is set against - checking maximum cover limits and excesses
Can set Initial Reserve, then further reserve changes recorded in the reserve history
User definable covering letters
Suite of standard claims forms or tailored forms to meet specific client requirements
Document library where documents received from the client can be uploaded to a claim
Contains maintainable list of providers and contacts
Manages payments to insurers, providers, and clients. Cheques or payment request documents can be produced from the system itself. Security on payments ensures that only authorised users can make claims.
Manages recoveries made to the claim and any commission to the claims handlers for any recoveries made.
Manages claims handling fees on a variety of different charging models and produces a fee Bordereau
Produces claims and claims payments Bordereaux
Claims history which records all actions on a claim
Comprehensive reporting tool for the production of tailorable management information reports. See Magenta Reports
